Health services in villages are often seen as simple. But behind that “simplicity,” there are many major challenges that health workers must face: from scattered patient data, unmonitored drug stocks, to patients who do not return for check-ups because they do not know where to go.
In fact, digitalization is not only in the city. Clinics and pharmacies in villages also deserve to have a neat, integrated, and adaptive system to local conditions.
And here are 7 health problems in villages that can be solved with digital platforms like Vit.
1. Slow service because everything is recorded manually
Many clinics still record patients on paper. In addition to being prone to loss, this also makes the queuing process long and tiring for officers.
Vit presents automatic digital recording, medical records are immediately stored and can be used across visits. Patients can even have their own copy on their mobile phones.
2. Drug Stock Often Runs Out or Is Not Detected
Often hear, "The medicine is out of stock, Ma'am"? This often happens because the stock is not recorded properly.
Vit has a digital pharmacy system that can detect out-of-stock, expiration dates, and can even adjust to patient visits. So there are no more surprises on the drug shelf.
3. Difficulty in Reaching Residents, Especially Those Not Used to Going to Health Facilities
Many villagers are not used to going to clinics, let alone using health apps. But that doesn't mean they are unreachable.
Vit presents Health Companions called “Patriots” — local residents who are trained to help people use digital services, from patient registration to consultation assistance.
“Patriot is a bridge between technology and the trust of the villagers,” said Dr. Zwasta, CMO Vit.
4. Patients Must Retell the Story Every Time They Seek Treatment
Imagine if you had to start over every time you moved clinics or changed doctors?
With integrated medical records, Vit enables clinics, pharmacies, and labs to be interconnected. Doctors can quickly access patient history, of course with the patient's permission.
5. Internet in the Village is Not Stable, System Often Crashes?
This is reality. Some villages have weak signals, even completely lost during the rain.
SmartOffline® from Vit allows the system to continue running even offline. Later when the internet returns, the data is automatically synchronized.
6. Not Connected to BPJS, Process Becomes Complicated
Many small clinics do not yet have a system that can “bridge” to BPJS or SatuSehat, so the process becomes complicated.
Vit is already connected to BPJS and SatuSehat — so JKN services can run smoothly without double input.
7. Patient Comes Once, Then Disappears
Patients sometimes come once and then never come back. It's not because the service is bad, but because there are no reminders or follow-up education.
Clinics can send follow-up messages directly to patients via Vit. It can be a reminder for check-ups, health information, even promotions. Retention can increase up to 40% according to initial simulations in several health facilities using Vit.
Vit Ready to Support Red and White Village Cooperative
Vit welcomes the program Red and White Village Cooperative (KDMP) to build Village Clinics and Pharmacies.
Our platform is ready, it can even be used directly with the scheme Pay As You Go (Pay When There is a Patient). No need for large investments, just use it, just run.
"We are very open to collaboration with KDMP and village networks throughout Indonesia. Vit is designed to be used even in conditions with minimal infrastructure, but still efficient and connected," said Apri Pardede, CTO of Vit.
Conclusion
Digitalization is not about replacing humans with machines, but about making the work of health workers easier and accelerating access to services for villagers. And Vit is here not just as technology—but as a partner who understands local challenges and is ready to work with communities.
