Amidst the rapid pace of digital transformation in the health sector, the challenge of internet infrastructure in several regions in Indonesia is still a major obstacle to equal access to digital services. Especially in rural areas, many clinics and health facilities (faskes) have difficulty running digital systems due to unstable internet connectivity. This is where technology semi-offline become a relevant solution that bridges the need for digitalization and non-ideal field conditions.
Why Semi-Offline is Needed in Healthcare Sector
Most of today's digital systems still rely heavily on stable internet connectivity to run administrative processes, access patient data, and data-based services. cloud. When the signal is weak or the connection is lost, service activities can be disrupted—risking reducing service quality and causing queues to build up.
Semi-offline technology is designed so that the system can still function locally even without an internet connection, then automatically synchronize when the network is available again. This means that service activities continue to run—patient recording, data input, and transactions—without waiting for the signal to return. This provides significant benefits, especially for:
- Village Clinics and Community Health Centers located in the area blank spot
- Mobile Health Workers who work in a mobile manner
- Small Private Facilities that do not yet have complete IT infrastructure
Semi-Offline Clinics as Pillars of Equitable Digital Health Services
Semi-offline technology is not just a technical feature, but a strategic innovation for digital inclusion in the health sector. In the context of public services, this approach is also in line with the spirit of national programs such as Digital Transformation of Health and integration OneHealthy.
According to Andri Kurniawan, CEO Vit, the future digital health system must be able to adapt to the real conditions of Indonesian society.
"Not all clinics have fast internet access. But everyone deserves reliable digital health services. This is where we see the importance of adaptive and modular semi-offline technology," he said.

SmartOffline® from Vit: Digital Clinic Solution Without Stable Internet
As part of its commitment to building an inclusive health system, Vit is currently preparing to launch SmartOffline®—an integrated semi-offline technology that allows clinics to remain operational record data, manage patients, and run services even without a direct internet connection.
This feature is designed:
- Modular and lightweight, to be compatible for various clinic scales
- Automatic synchronization to the cloud when the signal is stable again
- Safe and encrypted, in accordance with health data security standards
- Integrated with BPJS and SatuSehat systems
Andri added that SmartOffline® will be opened first in a limited program for village clinics and small health facility partners in 3T region (Left Behind, Frontier, and Outermost).
Towards More Equitable Access to Digital Health
With this step, Vit not only presents technological solutions, but also opens partnership opportunities to accelerate the adoption of digital services that can be accessed by everyone, anytime and anywhere.
“SmartOffline® not just a feature. This is a bridge for clinics that want to transform digitally even though they do not have a strong internet infrastructure. We want to make sure that no one is left behind,” Andri concluded.
Conclusion
True digital transformation is not about sophisticated technology, but technology that can be used by anyone, anywhere. Semi-offline is the key to digital inclusion in Indonesia's health sector. And through SmartOffline®, Vit is ready to be part of the solution.